Learn more
This website requires cookies to provide all of its features. By using our website, you agree to our use of cookies.
SHOPPING BAG

You have no items in your shopping basket.

AUD GBP EUR JPY USD

PRODUCT CARE GUIDE

LEARN HOW TO TAKE CARE OF YOUR LUXURY GARMENTS

In order to ensure your purchase continues to look and feel at its best, we would recommend you take care of our garments in the following ways, always bearing in mind a general rule, that natural fibres need a rest after wear and that if you alternate your wardrobe daily, your clothing and shoes will serve you even better.

Suits and Jackets

  • After a day’s wear, place the garment on its original hanger or use a wooden hanger with a suitably curved shoulder, and let the inevitable natural moisture evaporate before placing it in the wardrobe.
  • Remove everything from the pockets – if you can avoid carrying anything heavy or bulky in the pockets so much the better - this will help it retain its natural shape.
  • Treat any marks as soon as possible, dry marks are often cleared by rubbing gently with another part of the same fabric. Use a dry cloth to help remove moist stains. Remove any lint or hair with a lint roller as soon as possible to prevent staining of the fabric. Brush the suit with a soft clothes brush before storing to remove the dust from the day, brushing raises the fibres and helps to prevent shine.
  • When ironing fine fabrics  follow the principle that steam takes out creases whilst drying out sets them in. Use a piece of silk or cotton between the iron and the garment to protect it.
  • Some marks on fabrics (excluding grease, oil or ink) can be removed by cautiously applying a damp cloth.
  •  Dry clean sparingly; the process will always remove some of the natural oils from the cloth. When you do decide to dry clean, select your cleaner as carefully as you’ve selected your clothing. An independent is often more experienced with fine quality garments and the extra expense may help avoid unnecessary disasters.
  • If you want to store your suit, a good suit cover will avoid dust settling on the fabric, make sure that air can circulate around it.
  • When in a car we recommend you always remove your jacket. The combination of body heat and the particular pressure of a car seat can cause unsightly creases and put unnecessary strains on the linings, and of course seat belts often create shine across the shoulders and lapels.

Trousers

  • We would recommend using a good quality ‘clamp’ hanger for hanging trousers for a period after wear. The garment should be hung upside-down, clamped by the bottom of the trousers.
  • Keep your belt in place when hanging trousers as its weight will help straighten out the creasing.
  • Brushing the trousers with a soft bristled clothes brush will help to avoid some areas becoming shiny, particularly the knees and seat of the trousers.

Knitwear

  • Remember to take note of the washing instructions, as not all knitwear will be the same. Washing at too high a temperature and with too much soap is usually the cause of any shrinking problems.
  • Knitwear should be dried flat and away from sunlight to keep it at its best.
  • Pilling is occasionally a problem with knitwear, but it is usually part of a natural process caused by some of the shorter and superfluous fibres coming to the surface of the yarn and perhaps working into little balls. Pilling fibres should remove themselves naturally or come off in the washing process without detriment to the garments wearing qualities.

Cashmere Knitwear

  • To store your winter cashmere’s over the summer, they should be cleaned first and then placed in a sealed container away from any moisture and sunlight.
  • To avoid stretching your cashmere garment, it is wise to remove pullovers and sweaters over the head by pulling at the waist and not the neck. Never hang knitwear it will inevitably lengthen.
  • View the Full Cashmere Cleaning Guide

Ties

  • Avoid wearing a seat belt over your tie. The material of a seat belt rubbing on the fine silk of a tie can have a remarkably abrasive effect.
  • If it is really necessary to clean a silk tie, we recommend a specialist dry cleaning service.

Shirts

  • Before washing your shirt, make sure that you undo all of the buttons to avoid undue strain on the fabric and stitching.
  • To protect the buttons, turn your shirts inside out before placing them in the washing machine.
  • For the best and easiest results with fine cotton fabrics, iron your shirts whilst still damp from the washing process. Start with the inside of the collar and then iron the collar points on the front, following that iron the yoke, cuffs and sleeves before ironing the main body of the shirt.
  • View the Gentleman's Guide to Ironing Shirts

Shoes

  • Our formal shoes are produced using traditional techniques and, when well cared for, they will serve you well you for many years. To keep them at their best, we recommend that you wear them in gently so the leather can adjust to the shape of your feet.
  • Leather soled shoes should be well worn before being exposed to damp conditions. The compacting of the sole in wear makes them much more efficient at keeping the wet out.
  • Rotate your shoes; after wear let them dry naturally and give them a rest the following day, use wooden shoe trees so as to help retain their shape.
  • Wooden shoe trees and shoe care products are available from our online shop.
  • Crockett & Jones have an excellent repair service and will give your shoes another life. It is essential to have the soles repaired before the wear in the centre of the sole puts too much pressure on the welt seams.
  • View our Guide to Santoni Shoe Care 
  • View our Guide to Polishing your Shoes