Taxes & Duties


Taxes & Duties

Taxes & Duties

All orders being shipped by Robert Old outside the United Kingdom will be subject to 0% ‘Value Added Tax’ (VAT) at the point of checkout.

The tax element will be removed in the checkout once you have entered your shipping address. All products will show two prices Firstly UK VAT included and secondly a price excluding VAT for international orders.

Orders being shipped outside the UK may be subject to your local VAT rates, Possible Duties and Processing Fees. These imposed by your native country and their Customs Agency, Robert Old has no control over these. Please be aware exemption limits may be imposed in a Trade Agreement between the exporting country and the importing country.

Responsibility of Duties and Taxes - Import duties are the sole responsibility of the customer; Robert Old are not liable for any taxes or duties incurred from your order.

Unpaid Duties, Taxes or Proceessing Fees - Any unpaid duties will mean your order will not be delivered and may be returned by our shipping partner (i.e., DHL, UPS, or Royal Mail).

Robert Old therefore will be obliged to refund your order less any costs incurred during the shipping process. Where required, you are able to request a breakdown of the costs.

When returning goods outside of the UK please ensure that 'Returned Goods' is clearly written on the shipment and customs forms.

Failure to declare a returned shipment as returned goods might result in shipment charges being incurred at importation. Robert Old will reject any parcel with impending import charges.

If we can assist in the return of your shipment, please contact our customer service to assist. Our full returns help can be found on our shipping & returns page.